Frequently Asked Questions
Everything you need to know about your glow journey with Face Facts.
Are Face Facts products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your beauty products cruelty-free?
Absolutely. Face Facts is committed to ethical beauty; we do not test any of our finished products or ingredients on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.